Warranty
There is a warranty on the parts and the motor of the Versapers slowjuicer, Vacublend and Rainboy. We find it important to offer our customers a good quality slowjuicer, long-lasting and made out of solid materials.
Our warranty options are:
- Versapers slowjuicer:
- Standard 2-year warranty on parts
- Standard 10-year warranty on the motor
- Vacublend:
- Standard 2-year warranty on parts and the motor
- Rainboy:
- Standard 3-year warranty
- Periodic maintenance according to the user manual is necessary.
- Your purchase invoice is your proof
- The warranty applies when purchased through our webshop or through one of our dealers
- The warranty shall apply upon proper use in accordance with the supplied instructions
- The warranty applies to original materials and components of the Versapers slowjuicer
- Any additional shipping costs are not included
What should you do?
Is there something wrong with your Versapers slowjuicer, Vacublend or Rainboy, please contact our Customer Service by e-mail at info@versapers.nl or by telephone on +31 (0)50 720 04 56.
We then discuss what happened. It helps us if besides your description of the incident you can also send a few pictures of the problem / damage. Often a problem will be resolved quickly with a few tips or we will decide to replace a part or to repair. Before we incur costs, we first make it clear if it is under warranty or not.
Because of the robust construction and high-quality materials in the Versapers slowjuicers, less than 0.2% of our customers come back to us with a complaint. That is two in a thousand! (figures from 2013). So you can be assured that you are making a good choice.